Pennies & More

Guides / Credit and loans

Credit scores and credit reports

Your credit reports record how you have handled credit. Scores like FICO and VantageScore turn those reports into a number that lenders, landlords and insurers may use.

The key ideas

Free reports
You can get free credit reports from Equifax, Experian and TransUnion every week at AnnualCreditReport.com, the official site.
What drives a FICO score
Payment history is the biggest factor, followed by amounts owed and how much of your available credit you use. Length of history, new credit and credit mix matter less.
Disputing errors
If something is wrong, dispute it with the credit bureau and the company that reported it. Disputing is free; you don't need to pay anyone to do it.
Credit freeze
Freezing your credit with each bureau is free and stops new accounts from being opened in your name. You can lift it when you apply for credit.
How long things last
Most negative information, like late payments, can stay on your report for up to seven years. Some bankruptcies can stay for up to ten.

Questions to ask yourself

  • Is every account on my report actually mine?
  • Are my credit card balances high compared with my limits?
  • Do I have any accounts in collections I didn't know about?

Free help

AnnualCreditReport.com
The only official source for free reports from all three bureaus.
CFPB complaint portal
If a credit bureau or lender doesn't fix an error, submit a complaint at consumerfinance.gov/complaint.

This guide is general education for US households, based on how things typically work. Rules, rates and program details change and vary by lender and state. It is not individual financial, legal or tax advice, and it isn't an offer of credit. Pennies & More isn't paid by any lender or company mentioned here.